Vacancy for Centre Manager

THE SPIRE ARE RECRUITING...

The Spire is a busy community building, comprising of a large, adaptable worship area, a community café and a suite of highly useable halls and rooms suitable for external hire.

THE SPIRE CENTRE MANAGER ROLE
To help us to further develop our service to the community, which partly relies on being a profitable establishment, we are seeking a Centre Manager to manage all aspects of Wesley's Café and the appropriate booking of our rooms.

• Job Type: Full-time, Permanent
• Salary: £30,795 to £31,284
• Expected Hours: 37.5 hours per week, to include occasional Saturdays
• Location: The Spire, High Street, Poole

Responsibilities include:

• Managing Wesley's Café and its team of employees, ensuring opening hours are maintained through clear and timely rotas
• Ensuring high standards are maintained and that staff are appropriately trained for all aspects of their roles.
• Serving as the lead customer service contact for both the café and room booking enquirers
• Developing and implementing policies and procedures to ensure that regulatory standards are met and the relevant records are kept
• Monitoring and analysing the café budget
• Ensuring the café's income is accurately recorded and controlled.
• Managing suppliers, maintaining stock levels and seeking potential new suppliers, when appropriate
• Promoting the Spire facilities, undertaking tours of the premises to prospect hirers, dealing with bookings and collecting payments
• Producing weekly event calendars and clear and accurate progress reports for the Board, including suggestions for improvements in efficiency and profitability

Required skills:

• Previous experience in hospitality and people management
• Excellent communication skills and customer service
• Comprehensive understanding of food hygiene laws and best practice
• Strong time management and organisation skills
• Good knowledge of Excel & Word
• GCSE Level C in both English and Maths

If you are passionate about delivering exceptional customer service in a fast-paced environment, we would love to hear from you. Apply now to join our team as our Spire Centre Manager!

• Closing date for applications is 31st May 2025
• Interviews will be held in mid June
• To express an interest in this vacancy, please email an up-to-date C.V to: spirerecruitment23@gmail.com

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Please note: This role is an application for an employment position within Poole Methodists – not Poole Bay Methodist Circuit or The Methodist Church.